add 'em

there is always a need to hold a 'shit list'. my girls and i have an on-going list. usually people that cause us grievances personally. but the number one spot always goes to osama bin-laden. hands down. because the list of course is ranked. number one being the worst.

through the years. we have looked over previous lists. and sometimes using nicknames isnt the best idea. like who the heck was that? hmm. but usually the corporate companies. or the man. is always getting us down. and deserves a spot on the shit list.

so add - direcTv. when i signed up over a year ago. i thought they were pretty stellar. the price was right. joj and i were in heaven. we had so many channels. a receiver in each of our rooms. and dvr in the living room. we only had a problem once or twice with the satellite part of it. with weather and what not. anyway. my new place would not allow a satellite on my building or balcony. so i had to scrap the direcTv. hence why i now enjoy my 10 channels with the rabbit ears. dtv said dont worry about doing anything with the satellite. (my dad and i got some aggression out with the demolition on that). and we will send you boxes to send back the receivers. easy. simple. done.

here i am 3 months later. hours wasted on the phone. numerous emails sent. and i still have in my possession 3 lovely dtv receivers. why. why. why! i called today. and i tried to keep my cool. because i have been on the other end. and i really do know its not gloria. or whatever her name was. its not her fault. but i just did not feel like she understood that this was a problem. it is a problem when i have 5 recovery kits sent to me. but all of them have been cancelled. and she can not explain why. so her solution is to just order another. when i explained that i didnt think that was going to help. that we have tried that 5 other times. that i have been waiting 3 months already. and i will most likely be calling again. and again. over the next 3 months. she was able to give me some tracking numbers from previous attempts. which i havent checked. but i think the main hold up is the address. it seems to be difficult for them to update that. and also have the address for the recovery kits updated.

i am so frustrated. i could scream. but i didnt. i remained polite. yet stern. i asked to speak to someone else. meaning a manager. but stopped. as i didnt want her to think i had little faith in her abilities to complete her job.

i will fight this til the end. and as i have done here. i will add them to my shit list. and wait for my recovery kits. maybe throw a party if they ever come.

** oh just checked - the tracking numbers are invalid. do not exist on fedex or ups. bravo.